| 4. Client Management and Customer Service |
100 |
| 9. Information Management |
100 |
| 10. Corrective Action |
100 |
| 11. Occurrence/Incident Management and Process Improvement |
100 |
| 2. Management Reviews |
96 |
| 1. Document and Records |
95 |
| 7. Purchasing and Inventory |
93 |
| 12. Facilities and Safety |
93 |
| 8. Process Control and Internal and External Quality Assessment |
88 |
| 3. Organization and Personnel |
82 |
| 5. Equipment |
70 |
| 6. Internal audit |
58 |