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Map of Facilities Audited - 2024

District: Kumi

Star Rating: 4

Average Score: 87

Thematic Area	% Score
10. Corrective Action	100
6. Internal audit	100
11. Occurrence/Incident Management and Process Improvement	100
4. Client Management and Customer Service	96
3. Organization and Personnel	94
7. Purchasing and Inventory	89
2. Management Reviews	88
1. Document and Records	86
8. Process Control and Internal and External Quality Assessment	85
12. Facilities and Safety	84
9. Information Management	79
5. Equipment	75

District: Nebbi

Star Rating: 3

Average Score: 76

Thematic Area	% Score
11. Occurrence/Incident Management and Process Improvement	100
3. Organization and Personnel	97
12. Facilities and Safety	95
5. Equipment	93
1. Document and Records	91
4. Client Management and Customer Service	88
9. Information Management	83
8. Process Control and Internal and External Quality Assessment	75
7. Purchasing and Inventory	52
6. Internal audit	38
2. Management Reviews	31
10. Corrective Action	23

District: Kiboga

Star Rating: 3

Average Score: 75

Thematic Area	% Score
11. Occurrence/Incident Management and Process Improvement	100
7. Purchasing and Inventory	89
3. Organization and Personnel	88
2. Management Reviews	88
12. Facilities and Safety	84
4. Client Management and Customer Service	83
9. Information Management	75
5. Equipment	70
10. Corrective Action	69
6. Internal audit	67
8. Process Control and Internal and External Quality Assessment	61
1. Document and Records	55

District: Kyankwanzi

Star Rating: 2

Average Score: 65

Thematic Area	% Score
1. Document and Records	86
3. Organization and Personnel	79
4. Client Management and Customer Service	79
7. Purchasing and Inventory	78
5. Equipment	73
8. Process Control and Internal and External Quality Assessment	66
12. Facilities and Safety	63
9. Information Management	62
11. Occurrence/Incident Management and Process Improvement	43
2. Management Reviews	42
6. Internal audit	33
10. Corrective Action	31

District: Tororo

Star Rating: 2

Average Score: 65

Thematic Area	% Score
3. Organization and Personnel	97
7. Purchasing and Inventory	85
4. Client Management and Customer Service	79
11. Occurrence/Incident Management and Process Improvement	71
10. Corrective Action	69
9. Information Management	67
1. Document and Records	64
12. Facilities and Safety	61
2. Management Reviews	58
8. Process Control and Internal and External Quality Assessment	58
5. Equipment	52
6. Internal audit	33

District: Ngora

Star Rating: 2

Average Score: 65

Thematic Area	% Score
1. Document and Records	95
6. Internal audit	92
7. Purchasing and Inventory	89
9. Information Management	83
10. Corrective Action	77
11. Occurrence/Incident Management and Process Improvement	71
4. Client Management and Customer Service	67
8. Process Control and Internal and External Quality Assessment	66
3. Organization and Personnel	59
12. Facilities and Safety	54
5. Equipment	43
2. Management Reviews	23

District: Zombo

Star Rating: 1

Average Score: 63

Thematic Area	% Score
11. Occurrence/Incident Management and Process Improvement	100
9. Information Management	79
12. Facilities and Safety	77
1. Document and Records	73
5. Equipment	70
3. Organization and Personnel	68
7. Purchasing and Inventory	67
8. Process Control and Internal and External Quality Assessment	59
4. Client Management and Customer Service	54
2. Management Reviews	38
6. Internal audit	33
10. Corrective Action	23

District: Pakwach

Star Rating: 1

Average Score: 62

Thematic Area	% Score
7. Purchasing and Inventory	89
3. Organization and Personnel	85
1. Document and Records	82
12. Facilities and Safety	82
5. Equipment	66
4. Client Management and Customer Service	58
8. Process Control and Internal and External Quality Assessment	55
9. Information Management	46
11. Occurrence/Incident Management and Process Improvement	43
6. Internal audit	42
10. Corrective Action	23
2. Management Reviews	12

District: Kasese

Star Rating: 1

Average Score: 57

Thematic Area	% Score
11. Occurrence/Incident Management and Process Improvement	86
12. Facilities and Safety	74
4. Client Management and Customer Service	71
9. Information Management	71
1. Document and Records	64
7. Purchasing and Inventory	63
8. Process Control and Internal and External Quality Assessment	58
5. Equipment	57
10. Corrective Action	38
2. Management Reviews	38
3. Organization and Personnel	35
6. Internal audit	29

District: Kitagwenda

Star Rating:

Average Score: 48

Thematic Area	% Score
7. Purchasing and Inventory	74
3. Organization and Personnel	71
11. Occurrence/Incident Management and Process Improvement	71
12. Facilities and Safety	61
5. Equipment	50
8. Process Control and Internal and External Quality Assessment	48
4. Client Management and Customer Service	38
9. Information Management	33
2. Management Reviews	31
1. Document and Records	27
6. Internal audit	25
10. Corrective Action	23

District: Kapelebyong

Star Rating:

Average Score: 46

Thematic Area	% Score
7. Purchasing and Inventory	81
1. Document and Records	73
11. Occurrence/Incident Management and Process Improvement	57
9. Information Management	54
3. Organization and Personnel	53
12. Facilities and Safety	53
4. Client Management and Customer Service	46
10. Corrective Action	46
5. Equipment	41
8. Process Control and Internal and External Quality Assessment	31
6. Internal audit	21
2. Management Reviews	19

District: Kiruhura

Star Rating:

Average Score: 44

Thematic Area	% Score
3. Organization and Personnel	68
7. Purchasing and Inventory	56
1. Document and Records	55
4. Client Management and Customer Service	54
8. Process Control and Internal and External Quality Assessment	46
11. Occurrence/Incident Management and Process Improvement	43
9. Information Management	42
2. Management Reviews	38
12. Facilities and Safety	37
5. Equipment	34
6. Internal audit	25
10. Corrective Action	23

District: Kalaki

Star Rating:

Average Score: 44

Thematic Area	% Score
7. Purchasing and Inventory	85
1. Document and Records	77
3. Organization and Personnel	65
11. Occurrence/Incident Management and Process Improvement	57
12. Facilities and Safety	51
4. Client Management and Customer Service	50
10. Corrective Action	46
5. Equipment	45
9. Information Management	42
6. Internal audit	21
8. Process Control and Internal and External Quality Assessment	17
2. Management Reviews	15

District: Kabarole

Star Rating:

Average Score: 44

Thematic Area	% Score
7. Purchasing and Inventory	70
10. Corrective Action	62
4. Client Management and Customer Service	62
1. Document and Records	55
12. Facilities and Safety	53
9. Information Management	46
11. Occurrence/Incident Management and Process Improvement	43
3. Organization and Personnel	38
2. Management Reviews	38
5. Equipment	36
8. Process Control and Internal and External Quality Assessment	31
6. Internal audit	21

District: Mbale

Star Rating:

Average Score: 42

Thematic Area	% Score
2. Management Reviews	92
4. Client Management and Customer Service	83
3. Organization and Personnel	65
1. Document and Records	59
10. Corrective Action	54
11. Occurrence/Incident Management and Process Improvement	43
12. Facilities and Safety	37
5. Equipment	34
8. Process Control and Internal and External Quality Assessment	31
9. Information Management	25
6. Internal audit	12
7. Purchasing and Inventory	0

District: Arua

Star Rating:

Average Score: 42

Thematic Area	% Score
11. Occurrence/Incident Management and Process Improvement	86
1. Document and Records	82
12. Facilities and Safety	77
7. Purchasing and Inventory	67
9. Information Management	50
5. Equipment	41
2. Management Reviews	38
4. Client Management and Customer Service	25
8. Process Control and Internal and External Quality Assessment	25
3. Organization and Personnel	21
6. Internal audit	0
10. Corrective Action	0

District: Mbarara

Star Rating: A

Average Score: 40

Thematic Area	% Score
12. Facilities and Safety	58
4. Client Management and Customer Service	50
8. Process Control and Internal and External Quality Assessment	48
11. Occurrence/Incident Management and Process Improvement	43
7. Purchasing and Inventory	41
9. Information Management	38
5. Equipment	36
3. Organization and Personnel	35
6. Internal audit	33
1. Document and Records	27
10. Corrective Action	23
2. Management Reviews	8

District: Kalungu

Star Rating: A

Average Score: 38

Thematic Area	% Score
7. Purchasing and Inventory	74
10. Corrective Action	69
1. Document and Records	59
12. Facilities and Safety	58
9. Information Management	54
4. Client Management and Customer Service	38
8. Process Control and Internal and External Quality Assessment	34
5. Equipment	30
3. Organization and Personnel	18
11. Occurrence/Incident Management and Process Improvement	14
2. Management Reviews	4
6. Internal audit	0

District: Katakwi

Star Rating: A

Average Score: 38

Thematic Area	% Score
7. Purchasing and Inventory	78
1. Document and Records	55
3. Organization and Personnel	47
11. Occurrence/Incident Management and Process Improvement	43
9. Information Management	42
5. Equipment	41
12. Facilities and Safety	39
4. Client Management and Customer Service	38
8. Process Control and Internal and External Quality Assessment	31
10. Corrective Action	23
6. Internal audit	21
2. Management Reviews	8

District: Kyenjojo

Star Rating:

Average Score: 37

Thematic Area	% Score
1. Document and Records	77
4. Client Management and Customer Service	62
7. Purchasing and Inventory	44
11. Occurrence/Incident Management and Process Improvement	43
12. Facilities and Safety	39
5. Equipment	34
8. Process Control and Internal and External Quality Assessment	34
9. Information Management	33
3. Organization and Personnel	32
10. Corrective Action	23
6. Internal audit	21
2. Management Reviews	15

District: Serere

Star Rating: A

Average Score: 35

Thematic Area	% Score
7. Purchasing and Inventory	56
1. Document and Records	50
9. Information Management	46
12. Facilities and Safety	44
5. Equipment	43
4. Client Management and Customer Service	38
3. Organization and Personnel	35
10. Corrective Action	31
8. Process Control and Internal and External Quality Assessment	27
6. Internal audit	12
2. Management Reviews	8
11. Occurrence/Incident Management and Process Improvement	0

District: Bunyangabu

Star Rating: A

Average Score: 35

Thematic Area	% Score
7. Purchasing and Inventory	52
3. Organization and Personnel	47
1. Document and Records	45
11. Occurrence/Incident Management and Process Improvement	43
5. Equipment	41
12. Facilities and Safety	39
8. Process Control and Internal and External Quality Assessment	35
6. Internal audit	33
4. Client Management and Customer Service	25
9. Information Management	21
2. Management Reviews	15
10. Corrective Action	8

District: Kabarole

Star Rating: A

Average Score: 35

Thematic Area	% Score
7. Purchasing and Inventory	59
1. Document and Records	45
8. Process Control and Internal and External Quality Assessment	42
12. Facilities and Safety	39
5. Equipment	36
4. Client Management and Customer Service	33
9. Information Management	33
3. Organization and Personnel	29
2. Management Reviews	19
11. Occurrence/Incident Management and Process Improvement	14
10. Corrective Action	8
6. Internal audit	8

District: Moroto

Star Rating: A

Average Score: 34

Thematic Area	% Score
3. Organization and Personnel	59
1. Document and Records	50
7. Purchasing and Inventory	44
5. Equipment	41
12. Facilities and Safety	40
9. Information Management	33
4. Client Management and Customer Service	29
8. Process Control and Internal and External Quality Assessment	28
2. Management Reviews	15
6. Internal audit	12
10. Corrective Action	0
11. Occurrence/Incident Management and Process Improvement	0

District: Maracha

Star Rating: A

Average Score: 34

Thematic Area	% Score
11. Occurrence/Incident Management and Process Improvement	286
12. Facilities and Safety	116
7. Purchasing and Inventory	37
1. Document and Records	36
3. Organization and Personnel	21
2. Management Reviews	19
5. Equipment	14
8. Process Control and Internal and External Quality Assessment	6
9. Information Management	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0

District: Bulambuli

Star Rating: A

Average Score: 33

Thematic Area	% Score
12. Facilities and Safety	63
7. Purchasing and Inventory	52
3. Organization and Personnel	44
1. Document and Records	41
5. Equipment	34
10. Corrective Action	31
11. Occurrence/Incident Management and Process Improvement	29
9. Information Management	29
8. Process Control and Internal and External Quality Assessment	23
4. Client Management and Customer Service	21
2. Management Reviews	4
6. Internal audit	0

District: Manafwa

Star Rating: A

Average Score: 33

Thematic Area	% Score
1. Document and Records	59
3. Organization and Personnel	56
7. Purchasing and Inventory	56
4. Client Management and Customer Service	50
8. Process Control and Internal and External Quality Assessment	45
11. Occurrence/Incident Management and Process Improvement	43
5. Equipment	36
2. Management Reviews	27
10. Corrective Action	23
6. Internal audit	17
9. Information Management	0
12. Facilities and Safety	0

District: Ntoroko

Star Rating: B

Average Score: 32

Thematic Area	% Score
7. Purchasing and Inventory	52
5. Equipment	48
1. Document and Records	45
12. Facilities and Safety	39
8. Process Control and Internal and External Quality Assessment	32
2. Management Reviews	31
4. Client Management and Customer Service	29
9. Information Management	21
3. Organization and Personnel	15
11. Occurrence/Incident Management and Process Improvement	14
10. Corrective Action	8
6. Internal audit	8

District: Terego

Star Rating: B

Average Score: 30

Thematic Area	% Score
11. Occurrence/Incident Management and Process Improvement	100
12. Facilities and Safety	49
9. Information Management	38
3. Organization and Personnel	38
8. Process Control and Internal and External Quality Assessment	34
4. Client Management and Customer Service	33
1. Document and Records	23
2. Management Reviews	19
7. Purchasing and Inventory	19
5. Equipment	18
10. Corrective Action	0
6. Internal audit	0

District: Obongi

Star Rating: B

Average Score: 29

Thematic Area	% Score
7. Purchasing and Inventory	59
1. Document and Records	50
5. Equipment	45
12. Facilities and Safety	39
9. Information Management	33
3. Organization and Personnel	24
4. Client Management and Customer Service	21
8. Process Control and Internal and External Quality Assessment	20
11. Occurrence/Incident Management and Process Improvement	14
2. Management Reviews	12
10. Corrective Action	8
6. Internal audit	4

District: Tororo

Star Rating: B

Average Score: 29

Thematic Area	% Score
7. Purchasing and Inventory	70
12. Facilities and Safety	53
9. Information Management	46
5. Equipment	39
1. Document and Records	36
3. Organization and Personnel	21
4. Client Management and Customer Service	21
8. Process Control and Internal and External Quality Assessment	14
2. Management Reviews	12
10. Corrective Action	0
6. Internal audit	0
11. Occurrence/Incident Management and Process Improvement	0

District: Mitooma

Star Rating: B

Average Score: 28

Thematic Area	% Score
7. Purchasing and Inventory	63
12. Facilities and Safety	60
11. Occurrence/Incident Management and Process Improvement	57
5. Equipment	43
1. Document and Records	36
4. Client Management and Customer Service	17
3. Organization and Personnel	15
9. Information Management	12
2. Management Reviews	12
8. Process Control and Internal and External Quality Assessment	11
10. Corrective Action	0
6. Internal audit	0

District: Sheema

Star Rating: B

Average Score: 28

Thematic Area	% Score
7. Purchasing and Inventory	63
12. Facilities and Safety	60
11. Occurrence/Incident Management and Process Improvement	57
5. Equipment	43
1. Document and Records	36
4. Client Management and Customer Service	17
3. Organization and Personnel	15
2. Management Reviews	12
9. Information Management	12
8. Process Control and Internal and External Quality Assessment	11
6. Internal audit	0
10. Corrective Action	0

District: Ibanda

Star Rating: B

Average Score: 28

Thematic Area	% Score
7. Purchasing and Inventory	63
12. Facilities and Safety	60
11. Occurrence/Incident Management and Process Improvement	57
5. Equipment	43
1. Document and Records	36
4. Client Management and Customer Service	17
3. Organization and Personnel	15
9. Information Management	12
2. Management Reviews	12
8. Process Control and Internal and External Quality Assessment	11
6. Internal audit	0
10. Corrective Action	0

District: Mbale

Star Rating: B

Average Score: 27

Thematic Area	% Score
10. Corrective Action	92
4. Client Management and Customer Service	75
2. Management Reviews	58
3. Organization and Personnel	56
5. Equipment	50
1. Document and Records	45
6. Internal audit	17
11. Occurrence/Incident Management and Process Improvement	0
9. Information Management	0
7. Purchasing and Inventory	0
12. Facilities and Safety	0
8. Process Control and Internal and External Quality Assessment	0

District: Yumbe

Star Rating: B

Average Score: 26

Thematic Area	% Score
7. Purchasing and Inventory	67
5. Equipment	41
9. Information Management	33
1. Document and Records	32
12. Facilities and Safety	30
3. Organization and Personnel	24
8. Process Control and Internal and External Quality Assessment	20
4. Client Management and Customer Service	12
10. Corrective Action	8
2. Management Reviews	8
6. Internal audit	4
11. Occurrence/Incident Management and Process Improvement	0

District: Nakapiripirit

Star Rating: B

Average Score: 25

Thematic Area	% Score
12. Facilities and Safety	47
1. Document and Records	36
9. Information Management	33
7. Purchasing and Inventory	33
3. Organization and Personnel	32
5. Equipment	30
8. Process Control and Internal and External Quality Assessment	17
11. Occurrence/Incident Management and Process Improvement	14
4. Client Management and Customer Service	8
2. Management Reviews	8
10. Corrective Action	0
6. Internal audit	0

District: Luuka

Star Rating: C

Average Score: 24

Thematic Area	% Score
7. Purchasing and Inventory	63
12. Facilities and Safety	51
5. Equipment	32
9. Information Management	29
6. Internal audit	21
3. Organization and Personnel	18
8. Process Control and Internal and External Quality Assessment	13
4. Client Management and Customer Service	8
1. Document and Records	0
10. Corrective Action	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0

District: Bundibugyo

Star Rating: C

Average Score: 23

Thematic Area	% Score
7. Purchasing and Inventory	63
1. Document and Records	41
12. Facilities and Safety	39
11. Occurrence/Incident Management and Process Improvement	29
5. Equipment	23
3. Organization and Personnel	18
4. Client Management and Customer Service	17
8. Process Control and Internal and External Quality Assessment	15
9. Information Management	12
6. Internal audit	8
2. Management Reviews	4
10. Corrective Action	0

District: Amudat

Star Rating: C

Average Score: 20

Thematic Area	% Score
7. Purchasing and Inventory	44
9. Information Management	29
5. Equipment	27
12. Facilities and Safety	26
1. Document and Records	23
3. Organization and Personnel	18
2. Management Reviews	15
8. Process Control and Internal and External Quality Assessment	13
6. Internal audit	8
4. Client Management and Customer Service	8
11. Occurrence/Incident Management and Process Improvement	0
10. Corrective Action	0

District: Arua

Star Rating: C

Average Score: 19

Thematic Area	% Score
12. Facilities and Safety	35
3. Organization and Personnel	35
1. Document and Records	27
8. Process Control and Internal and External Quality Assessment	23
7. Purchasing and Inventory	19
9. Information Management	17
2. Management Reviews	12
4. Client Management and Customer Service	8
5. Equipment	5
10. Corrective Action	0
6. Internal audit	0
11. Occurrence/Incident Management and Process Improvement	0

District: Bukedea

Star Rating: C

Average Score: 18

Thematic Area	% Score
7. Purchasing and Inventory	63
12. Facilities and Safety	39
5. Equipment	23
9. Information Management	17
8. Process Control and Internal and External Quality Assessment	13
1. Document and Records	9
3. Organization and Personnel	6
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0

District: Lwengo

Star Rating: A

Average Score: 18

Thematic Area	% Score
7. Purchasing and Inventory	15
11. Occurrence/Incident Management and Process Improvement	0
9. Information Management	25
1. Document and Records	18
10. Corrective Action	31
12. Facilities and Safety	12
5. Equipment	5
8. Process Control and Internal and External Quality Assessment	6
6. Internal audit	0
2. Management Reviews	0
3. Organization and Personnel	0
4. Client Management and Customer Service	4

District: Soroti

Star Rating: C

Average Score: 18

Thematic Area	% Score
7. Purchasing and Inventory	63
12. Facilities and Safety	40
5. Equipment	23
9. Information Management	21
11. Occurrence/Incident Management and Process Improvement	14
8. Process Control and Internal and External Quality Assessment	13
3. Organization and Personnel	6
2. Management Reviews	0
1. Document and Records	0
6. Internal audit	0
10. Corrective Action	0
4. Client Management and Customer Service	0

District: Kapelebyong

Star Rating: C

Average Score: 17

Thematic Area	% Score
12. Facilities and Safety	46
7. Purchasing and Inventory	37
5. Equipment	14
1. Document and Records	14
2. Management Reviews	12
3. Organization and Personnel	9
4. Client Management and Customer Service	8
9. Information Management	8
8. Process Control and Internal and External Quality Assessment	8
6. Internal audit	4
11. Occurrence/Incident Management and Process Improvement	0
10. Corrective Action	0

District: Buyende

Star Rating: C

Average Score: 17

Thematic Area	% Score
1. Document and Records	32
5. Equipment	27
12. Facilities and Safety	26
3. Organization and Personnel	21
7. Purchasing and Inventory	19
9. Information Management	17
4. Client Management and Customer Service	12
8. Process Control and Internal and External Quality Assessment	11
6. Internal audit	8
10. Corrective Action	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0

District: Napak

Star Rating: C

Average Score: 16

Thematic Area	% Score
5. Equipment	30
7. Purchasing and Inventory	26
12. Facilities and Safety	25
9. Information Management	21
3. Organization and Personnel	18
8. Process Control and Internal and External Quality Assessment	14
1. Document and Records	9
4. Client Management and Customer Service	8
2. Management Reviews	8
10. Corrective Action	0
6. Internal audit	0
11. Occurrence/Incident Management and Process Improvement	0

District: Namayingo

Star Rating: D

Average Score: 16

Thematic Area	% Score
10. Corrective Action	62
9. Information Management	33
11. Occurrence/Incident Management and Process Improvement	29
6. Internal audit	21
7. Purchasing and Inventory	19
3. Organization and Personnel	18
5. Equipment	16
12. Facilities and Safety	16
8. Process Control and Internal and External Quality Assessment	8
4. Client Management and Customer Service	8
2. Management Reviews	0
1. Document and Records	0

District: Arua

Star Rating: D

Average Score: 16

Thematic Area	% Score
12. Facilities and Safety	35
7. Purchasing and Inventory	30
3. Organization and Personnel	24
9. Information Management	17
4. Client Management and Customer Service	17
5. Equipment	14
8. Process Control and Internal and External Quality Assessment	14
11. Occurrence/Incident Management and Process Improvement	0
1. Document and Records	0
6. Internal audit	0
10. Corrective Action	0
2. Management Reviews	0

District: Soroti

Star Rating: D

Average Score: 16

Thematic Area	% Score
7. Purchasing and Inventory	70
12. Facilities and Safety	32
9. Information Management	21
5. Equipment	20
8. Process Control and Internal and External Quality Assessment	13
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
3. Organization and Personnel	0

District: Yumbe

Star Rating: C

Average Score: 16

Thematic Area	% Score
7. Purchasing and Inventory	56
12. Facilities and Safety	28
5. Equipment	27
3. Organization and Personnel	18
1. Document and Records	14
9. Information Management	12
8. Process Control and Internal and External Quality Assessment	8
10. Corrective Action	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
6. Internal audit	0

District: Jinja

Star Rating: D

Average Score: 16

Thematic Area	% Score
7. Purchasing and Inventory	48
9. Information Management	33
12. Facilities and Safety	28
8. Process Control and Internal and External Quality Assessment	14
5. Equipment	14
1. Document and Records	14
4. Client Management and Customer Service	8
3. Organization and Personnel	6
6. Internal audit	0
10. Corrective Action	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0

District: Kalungu

Star Rating: C

Average Score: 16

Thematic Area	% Score
12. Facilities and Safety	33
9. Information Management	33
8. Process Control and Internal and External Quality Assessment	23
5. Equipment	23
1. Document and Records	14
3. Organization and Personnel	9
10. Corrective Action	8
4. Client Management and Customer Service	4
6. Internal audit	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
7. Purchasing and Inventory	0

District: Rwampara

Star Rating: D

Average Score: 15

Thematic Area	% Score
7. Purchasing and Inventory	63
12. Facilities and Safety	35
5. Equipment	18
3. Organization and Personnel	15
1. Document and Records	14
4. Client Management and Customer Service	4
8. Process Control and Internal and External Quality Assessment	4
11. Occurrence/Incident Management and Process Improvement	0
9. Information Management	0
10. Corrective Action	0
2. Management Reviews	0
6. Internal audit	0

District: Ibanda

Star Rating: D

Average Score: 15

Thematic Area	% Score
6. Internal audit	54
9. Information Management	54
10. Corrective Action	31
12. Facilities and Safety	21
1. Document and Records	18
4. Client Management and Customer Service	17
7. Purchasing and Inventory	15
3. Organization and Personnel	3
8. Process Control and Internal and External Quality Assessment	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
5. Equipment	0

District: Adjumani

Star Rating: D

Average Score: 14

Thematic Area	% Score
12. Facilities and Safety	47
5. Equipment	30
3. Organization and Personnel	21
11. Occurrence/Incident Management and Process Improvement	14
8. Process Control and Internal and External Quality Assessment	6
7. Purchasing and Inventory	4
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
9. Information Management	0
1. Document and Records	0
10. Corrective Action	0

District: Kaliro

Star Rating: D

Average Score: 14

Thematic Area	% Score
7. Purchasing and Inventory	30
5. Equipment	27
12. Facilities and Safety	18
9. Information Management	17
3. Organization and Personnel	15
1. Document and Records	14
4. Client Management and Customer Service	12
8. Process Control and Internal and External Quality Assessment	8
11. Occurrence/Incident Management and Process Improvement	0
10. Corrective Action	0
6. Internal audit	0
2. Management Reviews	0

District: Kaliro

Star Rating: D

Average Score: 13

Thematic Area	% Score
7. Purchasing and Inventory	33
3. Organization and Personnel	21
12. Facilities and Safety	19
5. Equipment	18
9. Information Management	17
4. Client Management and Customer Service	12
8. Process Control and Internal and External Quality Assessment	10
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0

District: Yumbe

Star Rating: D

Average Score: 13

Thematic Area	% Score
7. Purchasing and Inventory	33
12. Facilities and Safety	25
5. Equipment	18
9. Information Management	17
1. Document and Records	14
8. Process Control and Internal and External Quality Assessment	11
3. Organization and Personnel	9
2. Management Reviews	4
11. Occurrence/Incident Management and Process Improvement	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0

District: Jinja

Star Rating: D

Average Score: 13

Thematic Area	% Score
7. Purchasing and Inventory	48
9. Information Management	33
5. Equipment	14
1. Document and Records	14
8. Process Control and Internal and External Quality Assessment	14
12. Facilities and Safety	11
4. Client Management and Customer Service	8
3. Organization and Personnel	6
11. Occurrence/Incident Management and Process Improvement	0
10. Corrective Action	0
6. Internal audit	0
2. Management Reviews	0

District: Kamuli

Star Rating: D

Average Score: 13

Thematic Area	% Score
9. Information Management	67
6. Internal audit	42
7. Purchasing and Inventory	30
12. Facilities and Safety	18
3. Organization and Personnel	15
1. Document and Records	0
10. Corrective Action	0
8. Process Control and Internal and External Quality Assessment	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
5. Equipment	0

District: Kyotera

Star Rating: D

Average Score: 13

Thematic Area	% Score
10. Corrective Action	62
11. Occurrence/Incident Management and Process Improvement	43
9. Information Management	25
6. Internal audit	12
4. Client Management and Customer Service	12
2. Management Reviews	12
7. Purchasing and Inventory	11
5. Equipment	11
3. Organization and Personnel	9
1. Document and Records	9
8. Process Control and Internal and External Quality Assessment	7
12. Facilities and Safety	7

District: Isingiro

Star Rating: D

Average Score: 13

Thematic Area	% Score
7. Purchasing and Inventory	41
12. Facilities and Safety	33
5. Equipment	30
8. Process Control and Internal and External Quality Assessment	10
11. Occurrence/Incident Management and Process Improvement	0
9. Information Management	0
3. Organization and Personnel	0
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0

District: Kabarole

Star Rating: D

Average Score: 13

Thematic Area	% Score
7. Purchasing and Inventory	48
5. Equipment	32
12. Facilities and Safety	18
1. Document and Records	9
8. Process Control and Internal and External Quality Assessment	8
4. Client Management and Customer Service	8
3. Organization and Personnel	6
9. Information Management	4
6. Internal audit	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
10. Corrective Action	0

District: Mbale

Star Rating: D

Average Score: 13

Thematic Area	% Score
11. Occurrence/Incident Management and Process Improvement	57
5. Equipment	36
3. Organization and Personnel	35
1. Document and Records	23
4. Client Management and Customer Service	21
2. Management Reviews	15
10. Corrective Action	8
6. Internal audit	4
9. Information Management	0
7. Purchasing and Inventory	0
12. Facilities and Safety	0
8. Process Control and Internal and External Quality Assessment	0

District: Buvuma

Star Rating: D

Average Score: 12

Thematic Area	% Score
7. Purchasing and Inventory	44
9. Information Management	21
5. Equipment	20
3. Organization and Personnel	12
12. Facilities and Safety	9
8. Process Control and Internal and External Quality Assessment	8
4. Client Management and Customer Service	8
2. Management Reviews	8
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0
11. Occurrence/Incident Management and Process Improvement	0

District: Kabarole

Star Rating: D

Average Score: 12

Thematic Area	% Score
7. Purchasing and Inventory	48
5. Equipment	18
12. Facilities and Safety	18
1. Document and Records	9
10. Corrective Action	8
4. Client Management and Customer Service	8
8. Process Control and Internal and External Quality Assessment	8
9. Information Management	4
3. Organization and Personnel	3
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
6. Internal audit	0

District: Isingiro

Star Rating: D

Average Score: 11

Thematic Area	% Score
7. Purchasing and Inventory	41
12. Facilities and Safety	26
5. Equipment	16
8. Process Control and Internal and External Quality Assessment	10
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
9. Information Management	0
3. Organization and Personnel	0
1. Document and Records	0

District: Isingiro

Star Rating: D

Average Score: 11

Thematic Area	% Score
7. Purchasing and Inventory	33
9. Information Management	21
5. Equipment	16
12. Facilities and Safety	14
8. Process Control and Internal and External Quality Assessment	13
1. Document and Records	9
2. Management Reviews	8
4. Client Management and Customer Service	0
11. Occurrence/Incident Management and Process Improvement	0
3. Organization and Personnel	0
10. Corrective Action	0
6. Internal audit	0

District: Amuria

Star Rating: D

Average Score: 11

Thematic Area	% Score
12. Facilities and Safety	33
7. Purchasing and Inventory	22
5. Equipment	16
3. Organization and Personnel	9
8. Process Control and Internal and External Quality Assessment	7
9. Information Management	4
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0

District: Bushenyi

Star Rating: D

Average Score: 11

Thematic Area	% Score
7. Purchasing and Inventory	33
12. Facilities and Safety	19
9. Information Management	17
5. Equipment	16
3. Organization and Personnel	12
8. Process Control and Internal and External Quality Assessment	8
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
1. Document and Records	0

District: Isingiro

Star Rating: D

Average Score: 11

Thematic Area	% Score
7. Purchasing and Inventory	33
9. Information Management	17
5. Equipment	16
12. Facilities and Safety	14
8. Process Control and Internal and External Quality Assessment	13
1. Document and Records	9
2. Management Reviews	8
6. Internal audit	0
4. Client Management and Customer Service	0
11. Occurrence/Incident Management and Process Improvement	0
3. Organization and Personnel	0
10. Corrective Action	0

District: Kaberamaido

Star Rating: D

Average Score: 11

Thematic Area	% Score
12. Facilities and Safety	33
7. Purchasing and Inventory	22
5. Equipment	16
3. Organization and Personnel	9
8. Process Control and Internal and External Quality Assessment	7
9. Information Management	4
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0

District: Bushenyi

Star Rating: D

Average Score: 11

Thematic Area	% Score
7. Purchasing and Inventory	37
5. Equipment	18
12. Facilities and Safety	18
9. Information Management	17
8. Process Control and Internal and External Quality Assessment	7
3. Organization and Personnel	6
4. Client Management and Customer Service	4
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0

District: Rwampara

Star Rating: D

Average Score: 10

Thematic Area	% Score
7. Purchasing and Inventory	33
9. Information Management	17
5. Equipment	16
12. Facilities and Safety	14
1. Document and Records	9
2. Management Reviews	8
8. Process Control and Internal and External Quality Assessment	7
3. Organization and Personnel	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
11. Occurrence/Incident Management and Process Improvement	0

District: Rwampara

Star Rating: D

Average Score: 10

Thematic Area	% Score
7. Purchasing and Inventory	26
9. Information Management	21
12. Facilities and Safety	14
8. Process Control and Internal and External Quality Assessment	13
5. Equipment	11
1. Document and Records	9
2. Management Reviews	8
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
11. Occurrence/Incident Management and Process Improvement	0
3. Organization and Personnel	0

District: Rwampara

Star Rating: D

Average Score: 10

Thematic Area	% Score
7. Purchasing and Inventory	33
9. Information Management	17
12. Facilities and Safety	14
8. Process Control and Internal and External Quality Assessment	13
5. Equipment	11
1. Document and Records	9
2. Management Reviews	8
11. Occurrence/Incident Management and Process Improvement	0
3. Organization and Personnel	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0

District: Mpigi

Star Rating: D

Average Score: 10

Thematic Area	% Score
3. Organization and Personnel	29
7. Purchasing and Inventory	26
9. Information Management	17
4. Client Management and Customer Service	12
5. Equipment	11
12. Facilities and Safety	11
1. Document and Records	9
8. Process Control and Internal and External Quality Assessment	3
6. Internal audit	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
10. Corrective Action	0

District: Luuka

Star Rating: D

Average Score: 9

Thematic Area	% Score
12. Facilities and Safety	23
9. Information Management	17
7. Purchasing and Inventory	15
5. Equipment	14
8. Process Control and Internal and External Quality Assessment	8
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
3. Organization and Personnel	0
1. Document and Records	0
10. Corrective Action	0

District: Kamuli

Star Rating: D

Average Score: 9

Thematic Area	% Score
1. Document and Records	45
7. Purchasing and Inventory	15
12. Facilities and Safety	14
8. Process Control and Internal and External Quality Assessment	10
9. Information Management	8
3. Organization and Personnel	6
11. Occurrence/Incident Management and Process Improvement	0
5. Equipment	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0

District: Adjumani

Star Rating: E

Average Score: 8

Thematic Area	% Score
12. Facilities and Safety	25
5. Equipment	18
3. Organization and Personnel	9
4. Client Management and Customer Service	8
7. Purchasing and Inventory	4
8. Process Control and Internal and External Quality Assessment	1
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0
9. Information Management	0

District: Namayingo

Star Rating: E

Average Score: 7

Thematic Area	% Score
9. Information Management	17
7. Purchasing and Inventory	15
5. Equipment	14
1. Document and Records	14
8. Process Control and Internal and External Quality Assessment	8
3. Organization and Personnel	6
12. Facilities and Safety	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0

District: Sheema

Star Rating: E

Average Score: 6

Thematic Area	% Score
12. Facilities and Safety	18
7. Purchasing and Inventory	15
5. Equipment	9
9. Information Management	8
8. Process Control and Internal and External Quality Assessment	4
3. Organization and Personnel	3
1. Document and Records	0
10. Corrective Action	0
6. Internal audit	0
4. Client Management and Customer Service	0
2. Management Reviews	0
11. Occurrence/Incident Management and Process Improvement	0

Data Table

Export

#	Facility	District	Region	Care Level	Points Scored	Target Points	% Score	Star Rating
1	Kumi (Ongino) Hospital	Kumi	Teso	Hospital	325	373	87	4
2	Angal Hospital	Nebbi	West Nile	Hospital	283	373	76	3
3	Kiboga Hospital	Kiboga	North Central	Hospital	281	373	75	3
4	Mukuju HC IV	Tororo	Bukedi	HC IV	241	373	65	2
5	Ntwetwe HC IV	Kyankwanzi	North Central	HC IV	242	373	65	2
6	Ngora Freda Carr Hospital	Ngora	Teso	Hospital	241	373	65	2
7	Nyapea Hospital	Zombo	West Nile	Hospital	234	373	63	1
8	Pakwach HC IV	Pakwach	West Nile	HC IV	230	373	62	1
9	Bwera Hospital	Kasese	Tooro	Hospital	213	373	57	1
10	Ntara HC IV	Kitagwenda	Tooro	HC IV	180	373	48	A
11	Kapelebyong HC IV	Kapelebyong	Teso	HC IV	170	373	46	A
12	Kiruhura HC IV	Kiruhura	Ankole	HC IV	164	373	44	B
13	Lwala Hospital	Kalaki	Teso	Hospital	164	373	44	B
14	Virika Hospital	Kabarole	Tooro	Hospital	164	373	44	B
15	Oli HCIV	Arua	West Nile	HC IV	157	373	42	B
16	Namatala HC IV	Mbale	Bugisu	HC IV	156	373	42	B
17	Bwizibwera HC IV	Mbarara	Ankole	HC IV	149	373	40	B
18	Villa Maria Hospital	Kalungu	South Central	Hospital	142	373	38	B
19	Toroma HC IV	Katakwi	Teso	HC IV	143	373	38	B
20	Kyarusozi HC IV	Kyenjojo	Tooro	HC IV	139	373	37	B
21	Kyarusozi HC IV	Kyenjojo	Tooro	HC IV	139	373	37	B
22	Kabarole COU Hospital	Kabarole	Tooro	Hospital	129	373	35	B
23	Apapai HC IV	Serere	Teso	HC IV	130	373	35	B
24	Kibiito HC IV	Bunyangabu	Tooro	HC IV	132	373	35	B
25	Nadunget HC III	Moroto	Karamoja	HC III	126	373	34	B
26	Maracha HCI V	Maracha	West Nile	HC IV	126	373	34	B
27	Bugobero HC IV	Manafwa	Bugisu	HC IV	124	373	33	B
28	Muyembe HC IV	Bulambuli	Bugisu	HC IV	124	373	33	B
29	Karugutu HC IV	Ntoroko	Tooro	HC IV	119	373	32	C
30	Omugo HC IV	Terego	West Nile	HC IV	112	373	30	C
31	Nagongera HC IV	Tororo	Bukedi	HC IV	110	373	29	C
32	Obongi HC IV	Obongi	West Nile	HC IV	110	373	29	C
33	Ishongororo HC IV	Ibanda	Ankole	HC IV	105	373	28	C
34	Kabwohe HC IV	Sheema	Ankole	HC IV	105	373	28	C
35	Mitooma HC IV	Mitooma	Ankole	HC IV	105	373	28	C
36	Busiu HC IV	Mbale	Bugisu	HC IV	100	373	27	C
37	Yumbe HC IV	Yumbe	West Nile	HC IV	97	373	26	C
38	Namalu HC III	Nakapiripirit	Karamoja	HC III	93	373	25	C
39	Kiyunga HC IV	Luuka	Busoga	HC IV	89	373	24	C
40	Nyahuka HC IV	Bundibugyo	Tooro	HC IV	87	373	23	C
41	Kyazanga HC IV	Lwengo	South Central	HC IV	83	373	22	C
42	Karita HC III	Amudat	Karamoja	HC III	74	373	20	D
43	Adumi HC IV	Arua	West Nile	HC IV	70	373	19	D
44	Tiriri HC IV	Soroti	Teso	HC IV	67	373	18	D
45	Bukedea HC IV	Bukedea	Teso	HC IV	66	373	18	D
46	Buyende HC III	Buyende	Busoga	HC III	63	373	17	D
47	Acowa HC III	Kapelebyong	Teso	HC III	62	373	17	D
48	Princess Diana HC IV	Soroti	Teso	HC IV	60	373	16	D
49	Kangole HC III	Napak	Karamoja	HC III	61	373	16	D
50	Midigo HC IV	Yumbe	West Nile	HC IV	61	373	16	D
51	Buwenge HC IV	Jinja	Busoga	HC IV	60	373	16	D
52	Bukulula HC IV	Kalungu	South Central	HC IV	61	373	16	D
53	Banda HC III	Namayingo	Busoga	HC III	58	373	16	D
54	Bondo HC III	Arua	West Nile	HC III	60	373	16	D
55	Bufunda HC III	Ibanda	Ankole	HC III	55	373	15	D
56	Kinoni HC IV	Rwampara	Ankole	HC IV	57	373	15	D
57	Kyazanga HC IV	Lwengo	South Central	HC IV	51	373	14	D
58	Mungula HC IV	Adjumani	West Nile	HC IV	53	373	14	D
59	Nawaikoke HC III	Kaliro	Busoga	HC III	51	373	14	D
60	Lodonga HC IV	Yumbe	West Nile	HC IV	50	373	13	D
61	Bufumbo HC IV	Mbale	Bugisu	HC IV	48	373	13	D
62	Namwendwa HC IV	Kamuli	Busoga	HC IV	49	373	13	D
63	Kakira HC III	Jinja	Busoga	HC III	50	373	13	D
64	Namugongo HC III	Kaliro	Busoga	HC III	49	373	13	D
65	Rugaaga HC IV	Isingiro	Ankole	HC IV	50	373	13	D
66	Kalisizo Hospital	Kyotera	South Central	Hospital	48	373	13	D
67	Bukuku HC IV	Kabarole	Tooro	HC IV	50	373	13	D
68	Kataraka HC IV	Kabarole	Tooro	HC IV	44	373	12	D
69	Bugaya HC III	Buvuma	North Central	HC III	45	373	12	D
70	Nshungyezi HC III	Isingiro	Ankole	HC III	40	373	11	E
71	Nyamuyanja HC IV	Isingiro	Ankole	HC IV	41	373	11	E
72	Kyeizooba HC III	Bushenyi	Ankole	HC III	41	373	11	E
73	St. Claire Orungo HC III	Amuria	Teso	HC III	41	373	11	E
74	Kabuyanda HC IV	Isingiro	Ankole	HC IV	42	373	11	D
75	Kyabugimbi HC IV	Bushenyi	Ankole	HC IV	40	373	11	E
76	Ochero HC III	Kaberamaido	Teso	HC III	41	373	11	E
77	Bugamba HC IV	Rwampara	Ankole	HC IV	39	373	10	E
78	Mwizi HC III	Rwampara	Ankole	HC III	38	373	10	E
79	Ndeija HC III	Rwampara	Ankole	HC III	37	373	10	E
80	Ggoli - St Yakobo HC III	Mpigi	South Central	HC III	39	373	10	E
81	Ikumbya HC III	Luuka	Busoga	HC III	33	373	9	E
82	Kamuli Mission Hospital	Kamuli	Busoga	Hospital	33	373	9	E
83	Adjumani Mission HC III	Adjumani	West Nile	HC III	29	373	8	E
84	Bumooli HC III	Namayingo	Busoga	HC III	25	373	7	E
85	Shuuku HC IV	Sheema	Ankole	HC IV	24	373	6	E