| 11. Occurrence/Incident Management and Process Improvement |
100 |
| 4. Client Management and Customer Service |
92 |
| 1. Document and Records |
82 |
| 12. Facilities and Safety |
81 |
| 8. Process Control and Internal and External Quality Assessment |
76 |
| 3. Organization and Personnel |
71 |
| 9. Information Management |
71 |
| 2. Management Reviews |
69 |
| 10. Corrective Action |
69 |
| 7. Purchasing and Inventory |
67 |
| 5. Equipment |
64 |
| 6. Internal audit |
54 |